Terms of Website Use
Please read these terms and conditions carefully before using this site
What's in these terms?
Who we are and how to contact us
NGCcoin.hk, PMGnotes.hk and ASGstamps.hk are sites operated by NGC Hong Kong Limited ("We"). We are a limited company registered in Hong Kong under company number 1953350 and have our registered office at 1208-10, 12/F, The Gateway, Tower 1, Harbour City, Kowloon, Hong Kong. Our main trading address is 1208-10, 12/F, The Gateway, Tower 1, Harbour City, Kowloon, Hong Kong.
To contact us, please email Service@NGCcoin.hk or telephone our customer service team on +852 2115 3639.
By using our sites you accept these terms
If you do not agree to these terms, you must not use our sites.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
- Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our sites. When using our sites, you must comply with this Acceptable Use Policy.
Additionally the terms and conditions under which we supply services can be found here.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our sites, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our sites
We may update and change our sites from time to time to reflect changes to our services, our users' needs and our business priorities or because the law or the regulatory framework changes.
We may suspend or withdraw our sites
Our sites are made available free of charge.
We do not guarantee that our sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our sites are only for users in the HK
Our sites are directed to people residing in Hong Kong. We do not represent that content available on or through our sites is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a username, membership number, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your username, membership number or password, you must promptly notify us at Service@NGCcoin.hk or telephone our customer service team on +852 2115 3639.
How you may use material on our sites
We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.
You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on these sites
The content on our sites is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites.
Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date.
We are not responsible for websites we link to
Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
Our sites may include information and materials uploaded by other users of the sites, including to message boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our sites do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us by email at Service@NGCcoin.hk or telephone our customer service team on +852 2115 3639.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our Services Terms and Conditions.
If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our sites; or
- use of or reliance on any content displayed on our sites.
In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
- Please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
How we may use your personal information
Uploading content to our sites
Whenever you make use of a feature that allows you to upload content to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant us and other users of our sites a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our sites constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our sites if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
You are solely responsible for securing and backing up your content.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our sites will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored, or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Hong Kong Telecommunications Ordinance (cap. 106), the Hong Kong Crimes Ordinance (cap. 200) or the Hong Kong Theft Ordinance (cap. 210). We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
Rules about linking to our sites
You may link to any pages of our sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our sites must not be framed on any other sites.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our sites other than that set out above, please contact us by email at Service@NGCcoin.hk or telephone our customer service team on +852 2115 3639.
Which country's laws apply to any disputes?
Our trade marks are registered
The trademarks used on these sites including the marks CCS, the Classic Collectible Services logo, CGC, NCS, NGC, Numismatic Guaranty Company, the Numismatic Guaranty Company logo, the Numismatic Guaranty Company holder design, the NGC Star Designation, PMG and the Paper Money Guaranty logo are Hong Kong registered trademarks used by NGC Hong Kong Limited. You are not permitted to use them without our approval.
Revised: March 29, 2019